Shipping policy
Shipping Policy
Order Processing
- Orders are processed within 1-2 business days after receiving your order confirmation email. You will receive another notification once your order has been dispatched.
- Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
We offer the following shipping options:
United Kingdom
-
Standard Shipping: £4.99 (Free for orders over £70)
Estimated delivery: 3-5 business days
Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email so you can follow your parcel's progress.
- Please allow 24-48 hours for the tracking information to update.
Shipping Restrictions
- We currently only ship to the UK and select international destinations. If your location is not supported at checkout, please contact us at info@t2holistix.com.
Delayed or Lost Packages
- While we strive to ensure your order arrives on time, unforeseen delays may occur due to courier services or customs processing. If your order is delayed or lost, please reach out to our customer support team at info@t2holistix.com, and we will do our best to resolve the issue.
Address Changes
- Please ensure your shipping address is accurate before placing your order. If you need to change your address after placing an order, contact
customer support at info@t2holistix.com
as soon as possible. Address changes may not be possible once the order has been dispatched.